Frequenlty Asked Questions

Create your account in minutes. Sign up with your name and email address, complete a quick identity check to keep your account secure, and make an initial deposit of US$250. Once your account is active, you’ll have full access to the trading dashboard, live market data and automated tools to help you make informed decisions from your first trade.

Yes. We use industry‑standard SSL/TLS encryption, two‑factor authentication (2FA), and offline cold storage to protect your funds. Deposits and withdrawals are processed via trusted partners, and personal data is handled in accordance with strict privacy standards. Your security is our top priority at every step.

You can request a withdrawal at any time via your account dashboard. Withdrawals are processed within 1 to 3 working days, depending on your payment method. There are no hidden fees; all charges and processing times are shown before you confirm your transaction.

Start with the minimum deposit and explore all features at your own pace. The platform is designed to be straightforward and secure, even for newcomers, with intuitive navigation, educational resources and 24/7 support to guide you at every step. Once you’ve explored the platform and feel ready, you can switch to live trading. The choice is always yours.

No prior experience required. Our platform provides step-by-step onboarding, educational tutorials, and AI-powered tools to help simplify every stage. Whether you’re new to trading or already experienced, you can learn, practise and trade at your own pace. If you need help, our support team is available 24/7 via chat and email.