Privacy Policy
We are committed to safeguarding your personal data and respecting your privacy.
This Privacy Policy explains how we collect and store the information you provide through the Silverstone Bitwox website (the “website”).
These principles will be upheld:
- To ensure transparency about how we collect and process your personal data:
We want you to be able to make informed choices about how your personal data is used and processed. That’s why we created our website. To support this, we use a range of methods and procedures to provide you with relevant information about the use of personal data.
If we determine that you require specific details, we will provide the information at the appropriate date and time.
We are happy to answer any questions you may have and will provide any clarifications you need regarding any limitations set by law. You can reach us by email at the address below: info@silverstone-bitwox.com
- Personal data will be used solely for the purposes set out in this policy.
Personal data may be processed by us for a range of purposes, including operating the website and connecting you with third-party trading platforms (the 'Services'); enhancing the site; protecting our rights and interests; facilitating the maintenance and provision of the Services; meeting regulatory or legal obligations; and carrying out administrative and business activities to support the delivery and use of the Services.
We also process personal data to improve our understanding of your preferences and needs.
- To access the key tools to help protect your rights in relation to personal data:
To enable you to exercise your rights, we have substantial resources in place. Contact us at any time to request access to your personal data. We can rectify or delete it, and restrict or cease processing for specific purposes or entirely. We can also transfer the information to you or to an external party. We will make every effort to accommodate your requests.
- Protect your personal data:
While we cannot guarantee the absolute security of your personal data, we do guarantee that we will continue to implement a range of robust measures and safeguards to keep it protected.
Our privacy and security policy is comprehensive.
1. The Scope?
This policy sets out the types of personal data the company collects about individuals and how it is processed, shared with third parties, protected, and other related practices.
This Policy concerns data relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly or through a combination of other information we hold or can access.
The Policy defines “processing” as any activity that involves the use or collection of personal data. It includes the management, structuring and storage of personal data.
Our services are intended for a general audience and are not designed for use by anyone under the age of 18. We do not knowingly collect or solicit information from anyone under 18, and we do not knowingly permit such individuals to use our services. If we learn that we hold information about a child, we will delete it as quickly as possible.
2. What personal data do we hold about you?
When you use our services and channels or visit our website, we collect personal data. We may request your personal data in certain instances. In other cases, we collect personal data by analysing how our services and channels are used, by monitoring interactions with our service channels, or by receiving information about you from our third-party partners.
3. There is no obligation to disclose personal information to the company and the associated consequences.
You are not obliged to provide us with any personal data. However, in certain circumstances, if you choose not to share it, we may be unable to provide our services, and users may be unable to access parts of the website.
4. What types of personal data can we collect? When you visit our website, we will collect the following personal information:
This includes details of your online activity log, traffic data (including IP address and the date and time of access), your language settings, software crash logs, the type of browser used, and information about the device you use. The information we collect is not personal and cannot be used to identify you.
Personal Data We receive from you: Any personal data you voluntarily provide to Us when you connect with a third-party online trading platform through Us.
Personal information you provide directly to third-party platforms to enable trading: this includes your full name, address, phone number and email address.
5. The legal basis and grounds for the processing of personal data
The company processes your personal data for the purposes set out in this section, in accordance with the applicable legal basis.
Without a lawful basis, the company cannot use your personal data. The legal bases on which the company relies to process your personal data:
- You have consented to the processing of your personal data for one or more purposes. This applies when you submit personal information via the website so that we can share it with a third-party trading platform.
- The Company or a third party may need to process data to pursue legitimate interests. For example, this may be necessary to improve our services or to defend legal claims.
- Processing is necessary to comply with a legal obligation.
Please contact us by email for further information on the processing undertaken to safeguard the legitimate interests.
Below is a list of reasons and lawful bases for our use of the information you provide to us. Personal data.
6. Transfer of Personal Data to Third Parties
The company may also share personal data with third-party service providers, such as hosting and storage providers, including IP address data and user experience analytics.
You may also ask us to share specific personal data about you with third-party trading platforms. In these cases, we will pass on the personal data you have provided to us to those third-party platforms. Their privacy policies will govern how your data is used. Your personal data may be shared with multiple trading platforms.
The Company may share personal data with related entities or business partners. This may provide the Company with the resources needed to enhance and improve the products and services it offers to its customers.
Where necessary to protect the rights of third parties or assets, the Company may disclose personal data to regulatory, local or other official authorities.
We may also share your personal data with potential investors, buyers, or lenders to the company or any other company within our group of companies in the event that such a transaction takes place (including the transfer or sale of assets belonging to the company or any other group company), or as part of any merger, restructuring, consolidation, or insolvency of the company or any other business within the group.
7. Cookies and third-party services
We may use third-party services, including advertising providers for our website and analytics companies. These parties may also use cookies or similar technologies.
Cookies are small text files placed on your device each time you visit or access the website. We use them to collect information about your preferences and browsing behaviour, enhance your experience, remember your settings, and customise the products and services you see that may be of interest. Cookies are also used to produce statistics and perform analytics.
Some of the cookies we use are session cookies. They are temporarily stored on your device and remain active only until you close your browser. Other cookies are persistent. These remain on your device for a set period after you close your browser. They help the website recognise you as a returning user and make it easier for you to come back to the site.
Types of cookies:
We may use them according to their purpose:
| Type of cookie | Scope | Additional Information |
|---|---|---|
| Cookies are strictly necessary | These cookies are essential for accessing the features you've requested and for navigating our website. They enable us to provide the information, products and services you have asked for. They are necessary for your device to download and stream data. This enables you to navigate the website, use its features, and return to pages you’ve visited previously. |
Cookies collect personal data, including your username and last login date, to verify that you are logged in to the site. These are deleted when you close your web browser (session cookies). |
| Functionality cookies | Cookies allow us to recognise you each time you visit our site and also save your settings and preferences. | Cookies for performance |
| They remain active until their expiry date and persist even after the browser is closed. | We use cookies to collect statistical data about our site’s performance and to help improve it. They also enable us to conduct analysis across our website. | Cookies store anonymous data that is not linked to any identifiable or identified natural person. They can be deleted when you close your browser. Other cookies remain valid indefinitely. |
Cookies are blocked or deleted
To block or delete cookies, you’ll need to change your browser’s settings. The links below provide guidance for several popular browsers.
- firefox
- Microsoft Edge
- Google Chrome
- safari
However, please note that some or all of the website's features and functions may not work as expected if this occurs.
ONLINE TRACKING NOTICE
The Company will retain your personal data for as long as necessary to fulfil the purposes for which it is processed, as set out in this policy, or longer where permitted by applicable laws, regulations, policies, and orders.
We will share your information with third-party trading platforms for 12 months. If you consent, this sharing will continue for a further 12 months.
We regularly review the Personal Data we retain to ensure it is not kept longer than necessary.
9. Transfer of personal data to a third country or an international organisation
Your personal information may be transferred to other countries, meaning it may be sent to a third country (a country other than the one in which you reside) or to international organisations or jurisdictions. The Company takes all necessary steps to protect the personal data you provide and ensures that data subjects can assert their rights and have access to effective legal remedies.
These protections and safeguards are available to everyone residing in the EEA (European Economic Area).
- Transfer to a third country or international organisation that the European Commission has determined provides an adequate level of protection for personal data transferred to it in accordance with Article 45(3) of Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016. (the ‘GDPR’)
- The transfer is made pursuant to a legally binding, enforceable agreement between public bodies or authorities in accordance with Article 46(2)(a) of the GDPR.
- The transfer was carried out in accordance with the standard data protection clauses adopted by the European Commission under Article 46(2)(c) of the GDPR. The clauses adopted by the European Commission are available at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
We can provide details of the safeguards we use to protect your personal data when it is transferred to third countries or international organisations. To request this information, please email us at info@wealthwaydigital.uk
10. Personal Data Security
We have implemented appropriate organisational and technical measures to protect personal data. These measures help prevent the accidental or unlawful destruction, loss, or alteration of personal data.
We cannot guarantee or warrant that the security of your personal data will be maintained without fault. We are also not responsible for any intangible, incidental, or consequential damages arising from the use or disclosure of personal data. This includes, but is not limited to, any disclosure of personal data due to transmission errors, unauthorised third-party access, or any other cause beyond our control.
If legal or other obligations beyond our control arise, we may be required to provide your personal data to third parties, such as public authorities. We cannot control the safeguards those third parties apply to your personal data in these situations.
Transmitting personal data over the web is never completely secure. The Company cannot guarantee the security of any personal data you send to us over the Internet.
11. Hyperlinks to websites owned by third parties
Links to third-party websites and applications are provided on this website. These sites and apps are not under the supervision of the company. We are not responsible for the collection or processing of personal data by these third parties. This Policy does not apply to activities conducted through such sites or apps.
When visiting any third-party websites or apps, we recommend that you carefully review their privacy policies before deciding to access or use them. We also advise that any personal data be provided directly to them.
12. Amendments to this Policy
This policy may be changed or updated at any time. If we make changes, we will notify you of them by posting the updated policy on our website. For significant changes, we will also endeavour to inform you through methods we consider appropriate and will publish a notice on our website. Unless expressly stated otherwise, any amendments will take effect once the revised policy has been published.
13. Your rights in relation to your personal data
You are entitled to request that we verify the accuracy of the personal data we hold about you, to rectify any errors, and to delete any personal data we do not require. You may also restrict the scope and types of processing of your personal information.
If you are an EEA resident, please refer to this page:
These rights are available to you in relation to the personal data you provide and that is processed. You may exercise your rights at any time by sending an email to the address listed below.
Access rights
The Company is able to verify and confirm whether the personal data processed about you are accurate. If they are, you may then access your personal data.
The Company will provide an electronic copy of the personal data currently being processed and may charge a reasonable fee for any additional copies. The data will be made available electronically if you request it.
The right to access personal data must not infringe the rights and freedoms of others. If a request would adversely affect another person’s rights and freedoms, the company may refuse to comply or limit the extent of its response.
Right to rectification
The Company is authorised to correct inaccurate personal data. You have the right to request that any incomplete personal data about you be corrected, taking into account the purpose of the processing.
Right to Erasure
The following reasons apply: (a) Personal data are no longer needed for the purposes for which they were collected or processed; (b) you withdraw your consent and there is no other legal basis for processing; (c) you object at any time, on grounds specific to your situation, to processing based on legitimate interests pursued by us or by a third party; (e) personal data have been unlawfully processed; or (f) personal data must be erased to comply with the company’s legal obligations.
This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) to establish, exercise or defend legal rights.
Processing restrictions
If you are concerned about the accuracy of your personal data, you can ask the company to restrict the processing of your personal data.
If you request that processing of your personal data be restricted, such data may only be retained where you have given your consent, to establish, exercise or defend legal rights and claims, to protect the rights and freedoms of another natural person, or for reasons of significant public interest within the European Union or any of its member states.
Right to Data Portability
If processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the legal right to access and review the personal data you have provided to the company.
You are entitled to request that your personal data be transferred directly from the company to another controller, where technically feasible. Your rights under the right to erasure are not affected by exercising your right to data portability. The right to data portability must not adversely affect the rights or freedoms of others.
Right to challenge
You may object at any time to the processing of your personal data based on legitimate interests pursued by the company or a third party. This includes profiling carried out solely on the basis of those legitimate interests. If you object, we will stop processing your personal data unless we can demonstrate compelling legitimate grounds that override your rights, freedoms or interests, or the processing is necessary for the establishment, exercise or defence of legal rights.
In relation to direct marketing, you have the right to object at any time to the processing of your personal data.
Right to withhold consent
You may withdraw your consent for us to process your personal data at any time. This won’t affect the lawfulness of any processing that relied on your consent before it was withdrawn.
You are entitled to lodge a complaint with your supervisory authority.
You may lodge an appeal with a supervisory authority established by a Member State to protect individuals’ fundamental rights in relation to the processing of personal data within the European Union.
The laws of the European Union and its Member States may restrict your rights regarding your personal data, as set out in this Section 13.
We will provide the requested information in line with your rights under Section 13 of this agreement within one month of receiving your request. The timeframe may be extended to up to two months if necessary, depending on the nature of the request and the volume of requests. Within one month of receiving your request, we will inform you of any extension and the reasons.
Provided this does not conflict with Section 13 of the law, the information you request under your rights in Section 13 will be made available free of charge. If a request is unfounded or excessive, particularly if repeated, we may charge a reasonable fee to cover the administrative costs of providing the information or taking the requested action. We may also refuse to act.
If we have any doubts about the identity of the individual who submitted your request, the company may request further information to verify your identity.